We're open daily from 9:00 AM to 7:00 PM, with extended hours on summer weekends. Some activities close earlier for safety at dusk.我们每日 9:00 至 19:00 营业，夏季周末会延长营业时间。部分活动出于安全考虑会在黄昏前结束。
Leashed, well-behaved pets are welcome in all outdoor areas of the resort. Please clean up after your pet, and note that pets are not permitted inside the restaurant.系绳且行为良好的宠物欢迎进入度假村所有户外区域。请随时清理宠物粪便，餐厅内谢绝宠物入内。
Yes, on-site parking is free and complimentary for all registered guests, including buses for group visits.是的，所有登记访客均可享受免费现场停车，团体大巴车位同样免费。
Yes — 9 Lake Resort operates all four seasons. Water activities pause in winter, replaced by seasonal programs like ice walks and holiday lights.是的——九湖山莊全年开放。冬季水上活动会暂停，取而代之的是冰上漫步、节日灯光展等季节限定项目。
Light rain doesn't stop most activities. During storms or high wind, water activities and the go-kart track pause temporarily for guest safety; indoor options like the arcade remain open.小雨天气大多数活动照常进行。雷雨或大风天气，水上活动与卡丁车赛道会暂时关闭以确保安全；室内游戏区等项目仍正常开放。
Yes — we host birthdays, weddings, corporate retreats and camping festivals. Visit our Events page or contact us for a custom quote.可以——我们承办生日派对、婚礼、企业团建与露营节庆活动。请查看活动页面，或联系我们获取定制报价。
No — paddles, life jackets in all sizes, and boats are all provided as part of your booking.不需要——船桨、各尺码救生衣与船只均包含在预订之内。
Online booking is launching soon. For now, reach out through our Contact page and our team will confirm availability and reserve your stay.在线预订功能即将上线。目前请通过联系页面与我们沟通，团队将为您确认房态并完成预订。
Wi-Fi is available near the restaurant and coffee lounge. Signal is intentionally limited near the lake and glamping sites to keep the nature experience unplugged.餐厅与咖啡座附近提供无线网络。为保留纯粹的自然体验，湖区与露营区域信号有意较弱。
Activity bookings can be rescheduled free of charge up to 24 hours in advance. Please contact us directly for weather-related cancellations.活动预订可在24小时前免费改期。因天气原因取消的情况，请直接联系我们处理。